Socorro Garcia (left) and Melissa Yingst are seen in a video posted to Facebook where they explain their experience with a Delta Air Lines gate agent. (Photo: Facebook) Romulus — Two deaf activists said they weren’t allowed to board a Delta Air Lines flight in Detroit on Sunday after getting into a dispute with a gate agent over their difficulty in communicating.
The activists, Socorro Garcia and Melissa Yingst, both of Los Angeles, said they tried to continue their communication by writing something on a piece of paper but the agent crumpled it up and tossed it into a trash can.
Garcia said he tried to retrieve the paper but the agent pushed him away. But the agent said he assaulted her and prohibited him from boarding the flight, according to Garcia’s account, which was described in a Facebook video. Full video here with our experience of getting kicked off @Delta flight due to communication barriers – https://t.co/jU0WdLued2 — melissa elmira yingst (@melmira) January 28, 2019 “Loss for words,” Garcia said in sign language on the video. “What did we do wrong?”
Garcia and Yingst couldn’t be reached for interviews.
A spokesman for Delta said the agent had discarded the paper because she […]